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Business website checklist

What should a good business website include?

A useful website answers the customer’s key questions in a sensible order. It need not be large, but it must be clear, credible and easy to use on a phone.

Updated 27 September 20265-minute read

1. A clear opening message

Visitors should quickly understand the offer, its audience and the problem it solves. Avoid vague claims that could describe any business. A clear heading and short explanation help customers and search engines.

2. Specific services

Explain the deliverables, process and next step. Distinct services may need their own pages, providing space to answer questions and address specific searches.

3. Honest evidence and reassurance

Show real projects, the work process, relevant experience, clear terms and contact information. Only use verifiable reviews, results and client logos. Dominika Web Studio’s Högsbo Pizzeria example is clearly labelled as a concept project.

4. An easy next step

Each important page needs a clear next step: contact, book, request a quote or buy. Forms should ask only for information needed to respond.

5. Mobile usability, speed and SEO foundations

Text must be readable, buttons easy to tap and the page free from unintended sideways scrolling. Titles, descriptions, headings, internal links and a sitemap should make the content understandable. Learn about SEO for small businesses in Gothenburg.

A professional website should guide visitors from their first impression to a confident decision.

Quick checklist

  • A clear offer in the first screen.
  • Specific services and audience information.
  • Easy contact, booking or buying.
  • Clear pricing or quote principles where appropriate.
  • Easy access to privacy information and terms.
  • A usable and considered mobile experience.